Once More, With Feeling

I stand before the fourth version of the Evans Family Compound.

I’ve been so far from here,
Far from your warm arms,
It’s good to feel you again,
It’s been a long, long time…
…Hasn’t it?
Genesis, “Supper’s Ready,” Foxtrot (1972)

A year and a half has passed since last I wrote the despairing post that has headed Evans Avenue Exit for all this time.  In that time, my First Life has gradually improved.  I found a new job for more money, was let go from that job, then found another new job for even more money.  Selena has traveled through other games, such as the mighty World of Warcraft and a knockoff of it for kids (as many fantasy MMOs tend to be), Wizard 101, with some detours into the life of a sniper in Modern Warfare 2 on Xbox Live.  Yet there’s always been that thought between us…”We’ll be back in SL some day.”

Yesterday became “some day.”  At the urging of Lexxi and Chelle, who’ve been in here all this time and have missed us terribly, we leased a largish parcel on a private sim, very much like the Fantasyland-run sim where the first Evans Family Compound was.  We’ve erected a new dwelling that is in the great ostentatious tradition of Evans dwellings.  (And it was unbelievably cheap, from my experience…I paid L$300 for a furnished dwelling that would have easily run me L$5,000 or more in 2008!) And, perhaps, one day, we will join the ranks of sim owners again.  Or I may take up the trade of DJ again; heaven knows I’ve kept my broadcaster updated with new music as I’ve acquired it.  Or we may find something else to occupy our time.

For now, though, we’re consolidating and getting things squared away before we figure out what comes next.  And, of course, we’ve been welcomed back by our friends (and neighbors).

As a blogger of my experience likes to say…”More anon.”

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The Dream Is Over

You’ve read Steinbeck’s The Winter of Our Discontent?  Well, 1989 was the winter of our despair… – Jacob Stonebender, Callahan’s Key (Spider Robinson)

In our case, 2009 is the winter of our despair.  These are dark times at the Evans Family Compound.  Scratch that: There is no more Evans Family Compound.  There is no more Just After Sunset…and very soon, there will be no more Lexxotica either.

On December 2, 2009, I was laid off from my job in First Life.  Since Lexxotica and Just After Sunset were basically being supported by me paying the tier fees for Lexx every month, this had about the same effects on our Second Life presence as a shotgun blast to the face.  Fortunately, Lexx found someone to buy Lexxotica off her in relatively short order, but, in the meantime, there was nothing for it but to pack up all the stuff from the house (including Selena’s homes for her alts), as well as the club, and get ourselves out of there.  Lexxcore and Just After Sunset are out of business.

Lexx has offered me, and Selena, a gig at a new club set up by another friend of ours, hosting and DJing as a team.  Unfortunately, I’m not in the frame of mind right now where I could really do a show…

I have no idea whether we’ll ever be back to owning land, and I have pulled the plug on my Premium subscription for the time being.  It all depends on whether I can find work…and, if I don’t, soon enough, we’ll have much bigger problems than worrying about Second Life.

So it’s not likely I’ll have anything more to say on this blog for awhile.  For those of you that still manage to keep things together, I salute you, and pray that you never suffer this fate.

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Another Good One Departs

sumar-morgan(Image courtesy of Velveeta Biedermann)

Three years ago, a newbie to Second Life managed to buck up his courage enough to venture forth into The Shelter in Isabel sim, then, as now, one of the premier newbie-friendly locations in Second Life.  One of the people who welcomed him and helped him feel right at home was one of the Shelter’s longtime volunteers, and one of the unofficial “moms” of the Shelter: Sumar Morgan.

Now, that newbie-that-once-was has learned, via Tateru Nino, that Sumar Morgan lost her battle with cancer a couple of weeks ago.  And I am saddened.

I doubt I could say anything about Sumar that hasn’t been said already, by those far more eloquent than Yours Truly.  From my perspective, when she and I found each other in the same room, she’d always greet me warmly, helping me feel included in the sometimes large and intimidating crowd of The Shelter.  I’ve spoken before of the role of certain people’s writings (Tateru’s among them) in getting me into Second Life; Sumar’s role, among others, was no less critical in keeping me there through my awkward “noob” phase, until I found my place in the greater Grid.

In any event, I intend to stop by The Shelter soon and drop a nice chunk of Lindens in their donation box; I think Sumar would appreciate that.  As long as The Shelter remains, fulfilling its role in helping newbies, Sumar will never truly be gone from Second Life.  And I trust that, even now, she’s doing her best to assist newbies entering their Third Life.

“Nobody dies…they just leave here.” – Roland Kirk

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Off Air

Well, that didn’t last long.

Due to circumstances beyond my, or even AnMiTh’s, control (the hosting company he was using for GameScribe closed its doors, giving him virtually no notice before shutting his servers down), On The Grid is now off the air.  It’s not likely to resume, as, in the wake of this disaster, AnMiTh has refocused on his new project, which is more closely tied to EVE Online, and doesn’t even involve a radio station anymore.  Can’t say as I blame him.

In truth, it turned out to be a lot of work to (a) do the show, (b) do it well, and (c) keep doing it on a regular basis.  It’s given me a new appreciation for those radio talk show hosts that do this week-in, week-out…or even do it five days a week.  Of course, they have armies of staffers, writers, and so forth to help things run smoothly, while I had basically me, myself, and I.  Let me explain what went into the program to show you what I mean.

The process would begin on Fridays (the day after the previous show went out), when I’d start looking for both news links and something to put into my second “feature segment.” (I started out trying to do three segments total, the news and two features, but Selena saw that it was basically too much and forced me to cut it back to just one.) Each show would get its own “notes” document on Google Documents where I’d record this information.  As it got closer to Thursday, I’d spend some time writing the segments themselves; I’d hold off writing the “news” segment till Wednesday night, to give me the maximum amount of time to find “fresh” news, but I’d write the “feature” segment as well as the “intro segment” before then.

Thursday morning, at work, I’d print out the completed “notes” page for that evening’s show and bring it home, where I’d spend some time that evening in SAM laying out the musical selections, as I would for a regular DJ set.  Of course, I’d lay it out in a strict format, using the appropriate “fill” and “title” tracks where required, as well as “silence” tracks to mark the points where I’d pause the playback so I could speak my pieces.  (The title music for On The Grid was supplied by Shi; it was an excerpt from her track “Escaping.”)  If you listened closely, you’d note that, amongst my eclectic choice of tracks, I always included three things:

  • A selection by Nightwish.
  • A selection by Marillion.
  • A selection by Shi (other than “Escaping,” that is).

Then I’d bring up all the programs I needed for the broadcast, across two different computers:

  • My regular broadcast rig (SAM, Frostwire, and an Explorer window to drag tracks from Frostwire into SAM when necessary).
  • The SL client, so I could get IMs with requests. (At first, I put myself at “home” in-world; later, I stationed myself at GameScribe’s building on Lexxotica.)
  • Firefox, with which I’d post the “Links” post to the show blog before airtime.
  • An IRC client, which tied into GameScribe’s Web chat system, so I could get requests that way.
  • TweetDeck, for additional connectivity and feedback.
  • Google Talk, which I used to communicate directly with AnMiTh and synchronize handoffs between his “jukebox” system and my broadcaster.

After that, it was just a matter of waiting for 8 PM my time, grabbing control of the GameScribe Radio server at the right time, then playing the music and speaking my pieces at the right times.  After giving control back to the jukebox and closing down things, though, I still wasn’t done.  I then took the “board tape” of the show (recorded as an MP3 file automatically, via an option on the encoder in SAM) and loaded it into Audacity, to transform it into the RePodCast of the program.  (“RePodCast” is a term I came up with, a portmanteau of “rebroadcast” and “podcast.”) The finished track had to be uploaded to the GameScribe server via FTP; regular browser-based uploads choke on files that size.  Then I’d do the “RePodCast” post on the blog, reprising the links as well as including the link to the file.  And then it would be time to…think about doing it all again next week.

And all this while I was doing my real job during the day, as well as putting in my usual time helping run Just After Sunset and doing the regular housekeeping.  Is it any wonder I started feeling like I was about to blow a fuse?

I’m not sorry I did it, though; it was a valuable experience.  But I don’t know if I’d want to put myself through that again.  And I hope at least some of you listened and enjoyed it.

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Announcing “On The Grid” On GameScribe Radio

onthegridI am privileged to announce that, starting soon, I will be hosting a radio program on the GameScribe Radio Network devoted to the Second Life® virtual world, to be titled, On the Grid.” This program will feature me exercising both my DJ skills and my blogging skills, as I combine eclectic music with segments discussing SL and various things in it.

Join me this Saturday, July 11, at 4 PM Pacific time for my special one-hour “Premiere Teaser” episode, before I move to my regular 2-hour time slot, Thursdays at 7 PM Pacific time starting on July 16.  Listen in here!

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Have I Reached The Party To Whom I Am Speaking?

lily_tomlin_01Apparently, Linden Lab® is introducing a new feature for Second Life® users, called “AvaLine” (I’m not sure if there should be an ®, a ™, or what after that word, so sorry, LL), which will allow people to dial a phone number and be connected to your avatar in-world.  Tateru, over at Massively.com, wonders what it’s useful for.  Quite frankly, so do I.

First of all, if you’re also a SL user and you need to get hold of another SL user that badly, the obvious way to do it is to fire up SL and make a voice call (or send an IM) that way.  Minimum hassle, no charges incurred.

Well, maybe you’re at work, or somewhere else where you don’t have the SL viewer handy.  You’re not out of options, though.  You can use another application, like Skype, to make a voice call.  You can send a message using another instant-messaging program, like Yahoo! IM, MSN, or GTalk.  You can send an E-mail.  You can even call the other person’s actual phone.  (That’s the way I’d get a hold of Lexx, for instance, if I really needed to talk to her quickly.  Likewise, she can call my cellphone, or send a text, if she needs me that quickly.)  Of course, this depends on the other person having made their outside-SL contact info available to you…which not everyone will have done, for whatever reason.

Ah! So maybe now we have a target market for AvaLine!  It would be SL Residents:

  1. Who want to be reachable by people outside of SL at any time;
  2. But, for whatever reason, don’t want to make any contact information available other than that linked to their SL avatar.

Aside from sounding slightly dodgy to me (and that’s just a matter of personal opinion), how big can this target market be?  In a world full of free Skype accounts, free IM accounts, free E-mail available through Yahoo, Microsoft, or Google, and low-cost cellphones with prepaid minutes–none of which have to have any public link to your RL identity–can AvaLine, which LL has admitted they intend to charge for eventually, find a niche?  And can you really do extensive business in SL without entrusting the people you work with, who might most have need to get hold of you urgently, with something more than an avatar name?

Also, of course, you have to use SL’s voice support to use AvaLine.  Which lets me, and most of the people I deal with, off right there, as we all tend to disable SL’s voice support and use Skype amongst ourselves.  It works well enough for us, as it has since before LL introduced the voice support in the first place, and it has the added advantage of staying operational and connected even if the SL viewer crashes, or if we decide, for instance, to exit SL and go to EVE Online.  (EVE also has built-in voice support…which we also don’t use, and for pretty much the same reasons.)  One could also use TeamSpeak or Ventrilo for the same purposes.

So AvaLine may be a great new “gosh-wow” feature for SL, but, really, it seems like a solution in search of a problem.  One wonders why LL is devoting resources to this instead of, you know, fixing the goddamn bugs.  (Not to beat a dead horse or anything…)

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The Era “Just After Sunset” Opens

Just After Sunset

Well, it will probably come as a surprise to no one that I am back in the club business, along with master hostess Selena.  Lexx tasked us with developing a new club for the Lexxotica parcel previously occupied by Lexxistential Deviances, and, after that, Pb’s Solar Moonlight club.  We reached back to try and capture some of the ambiance we had with the Gin Rummy (which was, as you may recall, “SL’s premiere speakeasy”), and settled on “Just After Sunset,” which is, as we say, “a jazz club with attitude.”  That is, the live events won’t be strictly jazz music, but will feature whatever the DJs (meaning me, among others) want to play to fit the theme of the events.

Selena found the building we use, and handled much of the external landscaping, while I took on the task of fitting out the building interior.  Naturally, when we open, we’ll be one of the “teams” working as host and DJ.  (We won’t have dancers; I’m not sure if stripping pole dancers would require us to have an “Adult” content classification from Linden Lab.)

Save the date for our Grand Opening Formal Ball: Friday, May 1, 7:00-9:00 PM Second Life Time, at Just After Sunset, Lexxotica (97, 56).  See you there!

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The Liberals And The Linden Prize

Back in my oft-cited “Disneyfication” post, one of the things I expressed concern about was a potential bias towards advancement of “liberal” social causes in the criteria for the Linden Prize.  Well, now that Linden Lab has actually released the Linden Prize finalist list, it behooves me to go back and dig deeper into the actual nominees, and see just how much liberal bias there actually is.  After all, theorization should be no match for diving in and finding out, right?  So let’s have a look…

Alliance Virtual Library – The Info Island project is run by the Alliance Library System, which is mainly based in Illinois.  The facts that, first, it comes from a well-known liberal hotbed (the home state of President Obama, among other things), and, second, that it deals closely with local governmental agencies that are often liberal, are about the only things I can find here.  Certainly they support a wide range of environments, only some of which could be said to be “liberal.”  Assessment: Some liberal bias, but it’s not great.

American Cancer Society – This is the well-known Relay For Life that has been happening in SL for a few years now.  My gut instinct is to say, “Cancer affects everybody, so how can this be a liberal cause?”  It’s also a cause I have supported and continue to support in SL.  BUT!  This op-ed in the Wall Street Journal reports:

Last week the American Cancer Society announced it will no longer run ads about the dangers of smoking and other cancer-causing behaviors and the benefits of regular screenings. Instead, the Society will devote this year’s entire advertising budget to a campaign for universal health coverage. John Seffrin, the Society’s chief executive, said, “[I]f we don’t fix the health-care system . . . lack of access will be a bigger cancer killer than tobacco.”

Sadly, these ads will waste money that should be used to continue the Society’s educational campaign about prevention and detection. The evidence shows that universal health coverage does not improve survival rates for cancer patients.

“Universal health care,” a.k.a. “socialized medicine.”  Ask my ex-wife, currently struggling with the Finnish health care system, exactly how much that helps.  I hope ACS gets off that high horse and gets back to their core message soon.  Assessment: No real liberal bias, but watch that whole “socialized medicine” thing carefully.

Invisible Threads – The folks at “Double Happiness Jeans” describe it as a “virtual sweatshop.” Uh-oh, is that a liberal codeword I hear?  False alarm, though, as they describe their process, which allows SL-based employees to “manufacture” jeans from the comfort of their own homes, is kind of the antithesis of a “sweatshop” environment, and described by them as “the future of capitalist production.”  True, they did have an attack from a group calling itself “Virtual Anarchy,” attempting to “unionize” the virtual workforce, but I’m hard-pressed to say, from the record, whether that was an actual griefer attack or just a publicity stunt.  Assessment: No real liberal bias.

Let There Be Night – This project is also linked with something called “Dark Skies Awareness.”  The concerns raised here seem to be partly based on environmental factors, and partly on the needs of scientists, specifically astronomers.  I know something about the latter; my father, prior to his retirement, was a city manager in San Diego County, California, and as such was approached by astronomers at the Palomar Mountain Observatory with regard to changing street lighting to keep from spoiling their observations.  The city did start employing low-pressure sodium lighting, which is more easily filtered than other types of street lighting.  (As a side bonus, I got some nifty memorabilia out of it, like a copy of the earliest photo of Halley’s Comet as it approached the Sun in 1986.)  The site does make some troubling references, however, to things such as the widely-publicized envirowacko “Earth Hour” event.  Assessment: Some liberal bias, but doesn’t detract from the astronomical message…at least until we are able to move all astronomy to Earth orbit, or to the Moon.

Nonprofit Commons – This project is a host for many non-profit agencies’ SL presences, and, of course, some of those nonprofits are going to be lefty in nature.  A few examples: WMNF, a radio station that “advocates for peace, social and environmental justice” (liberal codewords!); the Drug Policy Alliance Network, which is pro-legalization; and the Sierra Club, which is well-known as being highly liberal.  However, there are some pretty good counter-examples listed among their membership as well, such as the Center for Civic Education, which promotes American political knowledge (and, let me tell you, some libbies are in desperate need of same!), and the Faith Foundation, a faith-based charity for children.  Assessment: A mixed bag, which is pretty much what you’d expect.

Skoolaborate – This particular project is sponsored by existing schools, and liberal bias in primary and secondary education has been well-established at this point.  See, for instance, this article from the Christian Science Monitor.  The site is heavily larded with liberal codewords such as “diversity,” “international citizenship,” “issues of global significance,” “underprivileged groups,” and “inter-cultural understanding.”  Furthermore, the actual “units of work” which are taught by Skoolaborate members are not open for inspection by the general public, including the parents of the children undergoing such instruction; to me, this strongly suggests a “hidden agenda.”  Assessment: Clear liberal bias.

Studio Wikitecture: Open Architecture Challenge – Sponsored by the Open Architecture Network, and “dedicated to improving living conditions through innovative and sustainable design.”  While the liberal codewords in that statement and the references to the UN Millennium Development Goals are troublesome, they also have a fair number of business sponsors…and, as I was telling Selenalore last night, I see no reason to condemn so-called “green building initiatives” out of hand, as long as there’s no harm in it.  Assessment: Some possible liberal bias, not a lot, but caution is indicated.

The Space Between These Trees – Benefits the Kintera project.  I’ll admit, my gut reaction was to dismiss them as “envirowackos” out of hand.  However, I took their “Awareness Quiz,” gave what I thought were “common sense” answers to the questions, and got 6 out of 6 correct.  (For instance: Hunger is not always caused by a lack of food in the world.  It’s generally caused by the food being in the wrong place…and sometimes the reason why the food can’t be moved to the right place has more to do with politics than anything else.)  They focus not only on giving out livestock, but on teaching the recipients to care for it properly, and encouraging them to pass the offspring of that livestock on to others in need.  This is in line with the whole “Give a man a fish, you feed him for a day; teach him to fish, you feed him for a lifetime” proverb, and makes plenty of sense.  Assessment: Perhaps still some liberal bias, but certainly nowhere near as much as I first thought.

The Tech Virtual – This project relates to museum presences in SL, and the main museums involved seem to be focused on science, technology, and innovation.  None of this is prticularly “liberal” in outlook, though their upcoming projects on “energy” and “health” would bear watching, to ensure there’s not too great a focus on “liberal” aspects of those issues, like global “climate change” or socialized medicine.  Assessment: No real liberal bias, but watch those two projects I indicated.

Virtual Ability – I’m trying not to be biased by the fact that the people behind this project are fellow Coloradans. 🙂  They’re all about helping people with RL disabilities get ahead and thrive in SL…and some of what they say resonates a great deal with experiences friends of mine have had, and perhaps a couple of my own experiences as well.  I can’t find any liberal bias in this one.  Assessment: No liberal bias.

Clinical Scenarios for Increasing Patient Safety – This is tied to the British National Health Service, and, if you want a liberal can o’worms, it’s hard to find a bigger one.  See, for example, this post on the MedRants blog.  However, this is about improving patient safety…and anything that does that in the execrable NHS can’t be all bad, I say.  Assessment: Liberal bias only insofar as it’s tied to British socialized medicine.

LanguageLab.com – It’s a language school.  Really, how biased can it be? Primarily, too, it’s focused on teaching English to non-English speakers…which is a laudatory goal, as English is pretty much the de facto lingua franca (how’s that for some “borrowed” language terms?) of the planet; still, I can think of a few libbies who would be shitting bricks and sputtering “cultural hegemony!” at the thought.  Assessment: No liberal bias.

The NMC Campus Project – This is all about the use of virtual worlds in higher education.  The involvement of academia in this kind of project is pretty much a red flag for liberal bias; see for instance, Daniel Pipes’ essay on “conservative professors as an endangered species,” as well as, for a local angle, the case of Ward Churchill and the University of Colorado.  In fact, when I clicked over to their site, the first thing on their calendar was a series of lectures entitled “Global Agenda 2009: Tinderbox – Understanding the Middle East.” (Uh-oh!)  The lecture in question was fifth in a seven-lecture series, this one featuring a columnist for Israel’s leading newspaper…but this after the lecturers in lectures #1 through #4 have already drummed the liberal party line into anyone attending the whole series.  Another event on their calendar relates to responses to climate change among native peoples in Alaska. (Liberal codewords!) However, you could probably get much the same content on 80% of college campuses in the land…including the one I graduated from, more’s the pity.  Assessment: Liberal bias, but this is due to endemic bias among the underlying organizations, and not SL-specific.

So, tallying everything up, we have three clear instances of liberal bias and five “partial” instances, out of 13 projects total, so the situation may not be anywhere near as dire as I first thought.  And, in all cases, none of the bias was specific to being in SL, but was all a function of the underlying organizations.  Now, on the other hand, there was no instance of any finalist project having a conservative bias of any nature…whether this was due to bias on the part of the Linden Prize selection committee, or simply due to the fact that there just weren’t any “conservative” projects for them to choose from, I don’t have enough information to say.  Overall, though, I’m willing to concede that my initial assessment of the Linden Prize was off-base to at least some extent, possibly completely so.

“When I’m wrong, I say I’m wrong.” – Jake Houseman (to Johnny), Dirty Dancing

UPDATE: Well, according to Massively.com, the winners are Virtual Ability and Studio Wikitecture.  That’s one “no bias” entry, and one “some bias” entry…and LL doesn’t live down to either my expectations or Prok’s (he thought Skoolaborate would take it).  Consider me corrected…at least for now.  However, keep your eye on the prize (as it were), as there’ll be plenty of opportunity for LL to show liberal bias in the future.

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Filed under Community, Current Events, Philosophy

God, I Hate Being Right

Over on New World Notes, Hamlet talks about Linden Lab’s upcoming changes with regard to “adult-oriented content” in Second Life®, and laments the fact that many bloggers don’t seem to have expressed an opinion on these upcoming changes.

Well, Hamlet, you want an opinion?  I can sum it up for you in four words: “I Told You So.”

Linden Lab seems to be employing a strategy with respect to “adult” content in Second Life reminiscent of the strategy the Nazis employed with respect to the Jews of Warsaw:  First, herd them into the ghetto, then, over time, enforce stricter and stricter controls on them, until they can eventually be eliminated.  Well, you providers of “adult content,” welcome to your ghetto.  But don’t expect that it’ll stop there.  LL, in their quest to present a “clean” face to the world, especially to would-be regulators in government and would-be investors in the business community, will gradually tighten the screws on both the “adult” continent and the remaining “sanitized for your protection” mainland.  Eventually, you and your content will be driven away to some OpenSim-based grid.  Those of you that can’t or won’t move, will perish.  Either way, LL will get its wish, and, likely, nothing will be permitted on the Main Grid that would offend Dr. James Dobson.  Or perhaps, the mullahs of Iran.

(Now that paragraph ought to piss a few people off.  At the very least, I’ll probably get called for a Godwin’s Law penalty, fifteen yards and loss of down. 🙂 )

How it affects those of us on private islands, like Lexxotica, I’m not certain yet.  But I’m thinking we’d better not try to put pole-dancers into any club we build there, lest we be forced to declare the whole sim “Adult” and possibly lose rental business.  Which means we won’t be able to employ as many people as we have in the past…and we won’t get traffic from the people who want to see pole-dancers.  Classic Catch-22 scenario.

More and more, I’m becoming convinced that, with the departure of all the executives from the early days of Second Life (the last one, Ginsu, took off just recently), Linden Lab has lost its soul.  Yes, perhaps the alternative was for the whole company to go down, given the present economic and political realities.  But take a moment and lament that which has been lost, and which is soon to be lost.

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BZZZT! WRONG!

Just two days after I posted my call to Linden Lab™ to cut the crap and make the Second Life™ Grid, you know, actually work, they’ve proven they can’t listen worth a damn:

Today we are very happy to share some exciting news with you: Linden Lab has acquired Xstreet SL and OnRez – the two leading Web-based marketplaces for buying and selling creations for Second Life. Over the past few months we’ve been working with the folks at Virtuatrade and the Electric Sheep Company to hammer out the details…

How much of those “last few months” spent in negotiating to take over two services that, unlike the Grid, actually work, could have been spent on, say, making the Grid actually work?

How much effort will integrating these two services into the overall SL environment suck away from making the Grid actually WORK?

And will these two services now quit, you know, actually working once they’re subsumed into LL’s already bursting-at-the-seams infrastructure, thus requiring even more effort to make them work again, effort that could have been devoted to making the Grid actually WORK?

(Are you starting to see a pattern here?  I hope so. 🙂 )

I’ll leave it to others to debate the business aspects of this acquisition.  I’m more interested in having a working environment in SL.

Linden Lab: Does the phrase “fiddling while Rome burns” do anything for you?

UPDATE: Okay…now maybe I can start to believe that LL is taking these problems seriously.  But I’ll refrain from sending the roses until I see some real results.

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Filed under Bugs, Business, Downtime