Recently, I was asked to DJ an event at another club, which I agreed to do and for which I was paid my standard rate. However, when I got to the site of the gig, I found that certain things hadn’t fallen into place…
- The club’s stream information had just been changed, which apparently they do on a monthly basis. (I do approve of this as a security measure, as it keeps rogue DJs from hijacking the stream.) I had received the correct login information, and it worked…but the club’s stream changer had not yet been updated with the new stream URL.
- Only one person had access to modify the settings notecard for the stream changer…and he was unavailable.
- I thought that perhaps the URL could just be set on the parcel manually, via the land settings dialog. Unfortunately, the club’s land had not been group-deeded, so only one person (the land owner) had the ability to change the parcel media settings…and he was unavailable as well.
- What’s more, the event had not been publicized (via a listing in SL Events or such), so it was likely that there would be little turnout, even if the stream issues could be resolved.
In the end, the event was postponed to a later date, and I agreed to come back at that date. But this particular event had required a lot of prep time on my part, so naturally I was somewhat miffed.
There are some lessons to take away from this experience. First, always have a backup plan in place for your business operations. First Life does take precedence, but if the absence of one or two critical people can throw your business into disarray, you need a better backup plan. In the case of Lexxistential Deviances, if Lexx is not present, I can perform her functions, as can Lilli. The businesses I’ve been involved in have a long history of having backup plans, to the extent that, when Danielle’s home in RL was burned in a fire, I was able to keep the Gin Rummy open despite her extended absence.
Second, group-deeding business land is good. If your land is group-deeded, you have a lot more options in controlling who can do what to the land, thanks to the group role and permission capabilities we’ve had for some time now. In our case, we allow people designated as “DJ” to change the parcel media settings, as, obviously, they may need to do that to broadcast. We do use a stream changer of our own, an Erbosoft Distributed Music Changer (of course!), and it does have a “manual override” mode where you can feed an arbitrary URL in via a chat command, if you have the right access; still, it’s good to have a backup capability (which relates back to my first point).
Third, have procedures in place for publicizing events. In our case, we determine the events for a weekly block (Friday through Monday) in advance, complete with staff assignments for each event, which Lexx distributes to the staff group via a notecard attachment to a Group Notice. Then I take her notecard and write the descriptions for the events, which I post to SL Events. Just before event time, our host for the evening grabs a copy of the event text and uses that to create a Group Notice for the VIP group.
N.B.: I am deliberately not identifying the club involved in the little snafu above, because I believe they can do better and I don’t want to embarrass them, just help them and others to keep from making those mistakes. Any comments which identify the club in question, even very generally, will be deleted with extreme prejudice.